8/25/09 - I want to let all my Kinetic Koffee customers, dealers and fans know we'll be cutting back our days of operation for awhile. I was to undergo some minimally invasive back surgery last week that became something bigger. My doctor had orginally said that recovery would only be a few days, but with the extent of the damage, it will be a significantly longer time before I am back to 100%.
In anticipation of the surgery, we hired and trained an apprentice roaster. He's really quite good - meticulous, in fact - and follows my methods and roast profiles very well. He is well on his way to becoming an excellent roaster, but he's not yet ready to fly solo. So he will only roast when I am up to the task of spending a day with him at the roastery. This will mean that orders may take a few days longer to process, but please rest assured that the coffee will be unchanged from what you've come to expect from Kinetic Koffee. I can not and will not compromise Kinetic Koffee's quality standards.
Thank you in advance for your patience and understanding of the situation. And please drop me an email at mark(at)kinetic(dash)koffee(dot)com with any questions or concerns.
Mark Ritz - General Manager